Finally a dress that really fits

My dress fitted perfectly straight away! Lovely cut, soft fabric and the quality really feels good. The packaging looked well cared for too. You can tell that attention has gone into every detail.

Stylish and practical – love it!

My new bag is beautifully finished and goes with everything. The inside is cleverly organised too. After ordering I received clear updates and everything went smoothly. Very happy!

In love with the quality of this dress

The fabric feels sturdy yet supple, the colour is gorgeous and the details finish it off perfectly. Truly a dress I will wear often. It has real class!

Beautifully packaged and carefully delivered

My bag arrived in a really lovely, sustainable package. It felt like a gift to myself. Everything about it shows that Ella & Rose stands for quality and conscious choices.

The size guide was spot on

Ordering online is always a gamble, but with this dress everything was right. The size chart on the site was very clear. It fits like a glove and feels comfortable.

A brand with an eye for detail

I am a real fan of the Ella & Rose look. Everything feels considered, from the webshop to the clothes themselves. The dresses are elegant and timeless, exactly my style.

Great customer service that really thinks along with you

I had a question about the length of a dress and got a friendly, personal answer very quickly. That gave me the confidence to order straight away, and it was the right choice!

My new favourite bag!

The bag is not only beautiful but also sturdy and practical. You can feel it is not a mass-produced item. I often get compliments on it and I am always happy to mention Ella & Rose.

Lovely dress, fabric a little thinner than expected

The dress is pretty and fits well. The fabric is a bit thinner than I expected, but with the right underwear it's fine. I would order it again.

Delivery a day late, no other issues

The order arrived in good condition. Delivery took a day longer than expected for me, but otherwise no problem. The jumper is true to size.

Beautiful colour, fits a little looser than in the photo

Nice blouse, and I really like the colour. It does fit a bit looser than in the photo, so if you're between two sizes I'd maybe take the smaller one.

Answer to my question the same day

I had a question about my order and got an answer the same day. Not hugely detailed, but clear and it was sorted.

Comfortable for dinner out, zip a bit stiff at first

Ordered the dress for a dinner. It's comfortable and looks smart. The zip was a little stiff at first, but after a few times that improved.

First order and happy with it

First time ordering here. I wasn't entirely sure what to expect, but I'm happy. The trousers fit well and are easy to combine.

Lovely coat for autumn and spring

The coat is lovely, just a bit less thick than I thought. Perfect for autumn and spring, not for really cold weather.

Good fit, sleeves a little long for me

I'm usually careful about ordering clothes online, but luckily this dress fitted well. The sleeves are a little long for me, but that happens often.

Lovely skirt, creases a bit quickly

Lovely skirt and comfortable to wear. It does crease a bit faster than I'd hoped, but otherwise I'm happy with it.

Friendly help with my return

Customer service was friendly when I asked about my return. It took a while before I got an answer, but after that it was sorted quickly.

The colour is even nicer in real life

The top looks nice and fits well. The colour is a bit darker in real life than on my screen, but I actually prefer it that way.

Ordered twice, good experience both times

I've ordered here twice now. Good experience both times. Not everything is quite to my taste, but I often really like the dresses.

Good at the waist, a bit roomier at the legs

I ordered the trousers in my usual size and they fit well at the waist. A bit roomier around my legs than expected, but with heels they look great.

Delivery was fine and neatly packed

Delivery went fine and everything was neatly packed. Not over-the-top luxury packaging, but I don't really care about that anyway.

Nice compliments, though I had it shortened

Bought the dress for a birthday. I got nice compliments on it. It is a bit longer than I thought — I'm 1.64 m — so I had it shortened a little.

An easy set to throw on

Nice set and very easy. I don't really have to think about what to wear with it. The fabric feels fine, not super thick.

Helped properly when I ordered the wrong size

I accidentally ordered the wrong size. I got in touch and was helped properly with how to send it back.

Smart blouse for work, needs a press first

Lovely blouse for work. Loose enough to be comfortable but still looks smart. I did have to give it a good iron after unpacking.

Comfortable after wearing them a few times

The shoes are nice and walk fine after wearing them a few times. The first day they were a bit stiff for me.

Not too young and not frumpy either

I like the collection because there's a lot in it that isn't too young but isn't frumpy either. I kept a dress and a blouse.

With a belt the dress fits just right

Ordering was easy. The parcel simply arrived in good order. The dress is a bit wider at my waist than expected, but with a belt it's fine.

Better quality than I expected for the price

I had some doubts about the quality at this price, but it was better than I expected. The seams are neat and the fabric feels good enough for everyday wear.

Straighter cut than online, but I kept it

The coat looked a bit more fitted online. On me it falls straighter. I kept it anyway because it's comfortable otherwise.

Took getting used to the length, great with boots

Lovely skirt, I just had to get used to the length. With ankle boots I ended up really liking it.

Went one size up and then it fitted

The top is nice, but it came up smaller on me than I expected. I exchanged it for one size up and that one fits well.

An understated style that's comfortable

I especially like the more understated styles. The dress I ordered is comfortable and looks smart without being overly dressy.

Right size, and it hangs nicely once on

The parcel arrived in good order and the size was right. The fabric wasn't exactly what I expected, but once I tried it on I thought it hung nicely after all.

Clear returns process, refund received fine

A decent webshop so far. The returns process was clear. The refund took a few days, but in the end I received it without any trouble.

Wore it a lot on holiday

I took the dress on holiday and wore it a lot. It creases a little in a suitcase, but otherwise it's really nice.

Exactly right for a dinner

I was looking for something for a dinner that wasn't over the top. This dress was exactly right for that. It's still comfortable after a few hours, too.

Slightly sheer, fine with a camisole underneath

The blouse is a little more sheer than I thought, so I wear a camisole underneath. Otherwise I'm very happy with it.

Lovely style, sizing varies per item

The colour and the style are lovely. I don't find the sizing the same for every item, so I now look carefully at the size information.

Comfortable trousers, they attract some lint

Nice trousers and comfortable to wear. The fabric does attract some lint, but a lint roller sorts that out in no time.

Pleasantly surprised by the fit

I was pleasantly surprised by the fit. I often find ordering online difficult, but this dress fitted right away.

Clear explanation about my tracking

I got in touch because my tracking didn't work straight away. I got a proper explanation and the parcel arrived the next day after all.

Different from other shops, the set runs large

Nice clothes and not everything is the same as at other webshops. The set I ordered does run fairly large.

Lovely dress, the lining could have been longer

I like the dress, but I'd have preferred the lining to be a bit longer. I did keep it because it fits well otherwise.

Simply a good order

My order was just good. Not much to criticise, really. Lovely top and the size was as expected.

Soft jumper that keeps its shape after washing

The jumper feels soft and is comfortable. It kept its shape after washing for me, so I'm happy about that.

Second order, happy overall

My second order by now. I sent one item back because the style didn't suit me and kept the other two. Overall I'm happy.