Below you'll find an overview of our shipping costs per country, estimated delivery times, information about the couriers used, and how to track your order.

Processing time

Orders placed before 8:00 PM (GMT+01:00) are processed and prepared for shipping within 1-2 business days.

Delivery time

Our total delivery time is 7-10 business days. Please note that this is an estimate and may vary depending on location and customs delays.

Tracking

Once an order has shipped, you'll receive an email with a link to your order's track & trace information, so you can easily follow your order and see when to expect it.

Shipping

Destination	Delivery time	Shipping cost
Netherlands	6-8 business days	Free over € 50, otherwise € 2.95
Belgium	6-8 business days	Free over € 50, otherwise € 2.95
France	6-8 business days	Free over € 50, otherwise € 2.95
Poland	6-8 business days	Free over 199 zł, otherwise 12.99 zł
United Kingdom	6-8 business days	Free
United States	6-8 business days	Free

 

Returns

If you're not satisfied with your order, please contact us within 30 days of receipt at info@ellarose.nl for further instructions on returning your order. Please note that return shipping costs are at your own expense.

Tips

We are not responsible for any delays or damage during transport. We recommend checking your order within 24 hours of receipt and contacting us if any issues arise.

Contact

If you have any questions about our shipping policy, please contact us at info@ellarose.nl. We'll do our best to answer your questions as soon as possible.