Shipping policy
Below you will find an overview of our shipping costs per country, estimated delivery times, information about the couriers used, and how to track your order.
Processing time:
Orders placed before 8:00 PM (GMT+01:00) are processed and prepared for shipment within 1-2 business days.
Delivery time:
Our delivery time is a total of 7-10 business days. Please note this is an estimate and may vary depending on location and customs delays.
Tracking:
Once an order has been shipped, you will receive an email with a link to the tracking information for your order. This allows you to easily track your order and see when to expect it.
Shipping:
|
Destination |
Shipping time |
Shipping costs |
|
Netherlands |
6-8 business days |
€ 0 |
|
Belgium |
6-8 business days |
€ 0 |
|
France |
6-8 business days |
€ 0 |
|
Poland |
6-8 business days |
€ 0 |
|
United Kingdom |
6-8 business days |
€ 0 |
|
United States |
6-8 business days |
€ 0 |
Returns
If you are not satisfied with your order, please contact us within 30 days of receipt at info@ellarose.nl for further instructions on returning your order. Please note that return shipping costs are your responsibility.
Tips:
We are not responsible for any delays or damage during transport. We recommend checking your order within 24 hours of receipt and contacting us if any issues arise.
Contact:
If you have any questions about our shipping policy, please contact us at info@ellarose.nl. We will do our best to answer your questions as quickly as possible.