Shipping policy

Below you will find an overview of our shipping costs per country, estimated delivery times, information about the couriers used, and how to track your order. 

Processing time:

Orders placed before 8:00 PM (GMT+01:00) are processed and prepared for shipment within 1-2 business days.

Delivery time:

Our delivery time is a total of 7-10 business days. Please note this is an estimate and may vary depending on location and customs delays.

Tracking:

Once an order has been shipped, you will receive an email with a link to the tracking information for your order. This allows you to easily track your order and see when to expect it.

Shipping:

Destination

Shipping time

Shipping costs

Netherlands

  6-8 business days

          € 0

Belgium 

  6-8 business days

          € 0

France

  6-8 business days

          € 0

Poland

  6-8 business days

          € 0

United Kingdom

  6-8 business days

          € 0

United States

  6-8 business days

          € 0

 

Returns

If you are not satisfied with your order, please contact us within 30 days of receipt at info@ellarose.nl for further instructions on returning your order. Please note that return shipping costs are your responsibility.

Tips:

We are not responsible for any delays or damage during transport. We recommend checking your order within 24 hours of receipt and contacting us if any issues arise.

Contact:

If you have any questions about our shipping policy, please contact us at info@ellarose.nl. We will do our best to answer your questions as quickly as possible.